Skype and Facebook have just introduced a new "Video Chat" feature that permits people to see and talk with their friends in real-time when they're in Facebook. This feature is great for business because it enables buyers to go to know, like and trust sellers considerably quicker and easier than previously. I could think of several instances where my offer and my client's business may have been greatly enhanced using this capacity to easily and quickly connect "eyeball to eyeball."
Relationship Building - By making use of Facebook's video talk with interact easily and seamlessly with prospects "eyeball to eyeball," an enterprise person can dramatically improve the speed that a possible client can cross the ever present, completely invisible "KLT (Know-Like-Trust) Bridge."
When individuals can "look you in the eye" - even over the screen, they're more likely to build a relationship along that's stronger than the usual telephone call, email, or Facebook post. This is true whether the initial relationship originated IRL - In the real world - or virtually. It really is especially true for your millions of people that are doing virtually all their business on the internet.
Simplicity - Up to now, it's been somewhat cumbersome - some would say difficult - to schedule a video chat with others. How Facebook has integrated this selection in to the regular Online Chat and Messaging features that people already are comfortable using, makes this incredibly simple.
As an example, Doing work with people all over the world. These types of people I've never "seen" one on one. Although I've used Skype video for many years, I will be usually met with resistance after i suggest someone install it on their own computer to ensure we can "meet face-to-face." After wanting to walk a number of people through it, I spotted it absolutely was just better to connect on the telephone.
That obstacle - downloading a credit card applicatoin that appears scary, intimidating and hard - just disappeared today because of this start-up between Skype and Facebook. Even though the Facebook application does have to have the downloading of software, it seems like less intimidating and more user-friendly than other options. Plus, since many men and women use it, it will likely be extremely hard to disregard.
Accessibility - With Facebook's 750+ million users, Skype's video chat feature will easily be accessible by everyone - both new and experienced. Just think about just how much simpler it will be for the merchant in Kansas City approach a factory owner in Hong Kong with regards to a product he wants built.
I can see many local businesses taking advantage of this also. Let's consider somewhat shop that sells a unique handbag. A possible customer from a huge number of miles away is much more more likely to initiate a chat to discuss price, styles, and shipping versus progressing an internet site and seeking to figure it all out. For a few strange reason, people want to do business with people.
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