Skype and Facebook have recently introduced a fresh "Video Chat" feature that enables people to see and talk with their friends in real-time when they're in Facebook. This selection is ideal for business as it enables buyers to get to know, like and trust sellers considerably quicker and much easier than previously. I will imagine several instances where my business and my client's business could have been greatly enhanced using this type of capacity to quickly and easily connect "eyeball to eyeball."
Relationship Building - By utilizing Facebook's video chat to interact easily and seamlessly with prospects "eyeball to eyeball," a small business person can dramatically raise the speed which a prospective client can cross the ever present, completely invisible "KLT (Know-Like-Trust) Bridge."
When we can "look you within the eye" - even on the display screen, they may be more prone to produce a relationship with you which is stronger when compared to a telephone call, email, or Facebook post. This is whether the initial relationship was developed IRL - In the real world - or virtually. It can be very true for your huge numbers of people that are doing nearly all their business on the internet.
Simplicity - So far, it's been a lttle bit cumbersome - some would say difficult - to plan a video speak to others. The way in which Facebook has integrated this feature to the regular Online Chat and Messaging features that people are already comfortable using, makes this incredibly simple.
By way of example, Regularly with folks around the globe. A large number of people I've never "seen" one on one. Although I've used Skype video for countless years, I will be usually met with resistance once i suggest someone install it on their own computer to ensure we can easily "meet face-to-face." After trying to walk a number of people through it, I spotted it had been just simpler to connect over the telephone.
That obstacle - downloading an application that seems scary, intimidating and hard - just disappeared today as a result of this start-up between Skype and Facebook. Although the Facebook application does require downloading of software, it appears less intimidating and more user-friendly than other alternatives. Plus, since several individuals will be using it, it will likely be extremely difficult not to include.
Accessibility - With Facebook's 750+ million users, Skype's video chat feature will now be accessible by everyone - young and old. Just think about how much easier it will be for any merchant in Kansas to speak to a factory owner in Hong Kong in regards to a product he wants built.
I noticed many local businesses taking advantage of this as well. Consider just a little shop that sells a particular handbag. Any customer from 1000s of miles away is more prone to initiate a talk with discuss price, styles, and shipping versus climbing on an online site and seeking to find everything out. For a lot of strange reason, people like to do business with individuals.
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